TIME YOU'D LIKE YOUR PROFESSIONAL TO SHOW UP.
WE'LL CONFIRM YOUR APPOINTMENT AND TAKE CARE OF YOUR PAYMENT ELECTRONICALLY AND SECURELY
AN EXPERIENCED, FULLY EQUIPPED PROFESSIONAL WILL SHOW UP ON TIME AT YOUR DOORSTEP
Orchid is prompt, attentive, careful, and hard-working. They leave the apartment looking fantastic, and seem to genuinely care about doing a good job. They were fine with our two dogs, who always bark a bit when new people enter the home. But they settled right down (always a good sign when the dogs like somebody). Inviting a company into your home is always a bit nervewracking, you want to know that they're going to be both thorough and careful. Orchid left the house with sparkling shine - can't recommend them more highly. Fantastic people, and a great job every time.
We booked for a one bedroom cleaning a few days before the actual cleaning, and we were able to get a cleaning on Saturday 10AM. Mary got there around 10:20, but we totally get it -- she was carrying a large cart with all the cleaning supplies (including a vacuum)!
Her cleaning was great. She took around four hours and the place was spotless. She even dusted the cap of all my perfume and lotions in my bedroom. The stove top was cleaned and didn't have any grease left. She cleaned the grout and was able to get rid of all of the black stuff that we were never able to get rid of. We'd love to have her again!
My only minor complaint was with the scheduler. When I messaged the scheduler, he/she kept messing up on the time and the date of the next appointment, and I had to point out the scheduling mistake three times. We were able to reconcile the problem.
Orchid House Cleaning saved our butts! Three of us have been living in an apartment for three years together, and we had to do three separate moves. On the last day of the lease, they came in and deep cleaned the apartment for us. I had to change the order several times because my roommates decided belatedly to add their rooms and various services, and they were great about it. The apartment looked phenomenal and saved us all a lot of time and work. 10/10 will definitely hire again!!
I searched so hard when I moved to my new place. I read reviews of dozens of cleaning services, and finally decided to try Orchid. Tried deep cleaning for the first session, because we have some construction dust. I was concerned they won't be able to clean very well, but everything turns out great.
I have been using Orchid for about half a year now, and they have not disappointed me once.
Although it depends on the cleaner you get, they maintain the high quality overall. Both the contact person and the cleaners are very nice, easy-going, and respectful.
When I need some touch up after the cleaning session, they are always very nice, too.
I highly recommend!