I've been using Orchid House Cleaning for a couple of months. My biggest concern is consistency, and they have been good about showing up on a regular schedule. I'm not normally home when they clean (my doorman gives them my key), but things seem to be done fine, and they show up as scheduled. The owner will translate and convey any concerns I have, and when I have talked to the cleaner, we have managed with a mixture of Spanish and English. I'm afraid that this doesn't sound enthusiastic, but that's my fault, not theirs. My goal for a cleaner is that things be clean enough, and I don't really notice beyond that. But I am very happy with them so far and have noticed no problems.

  We love Orchid. They're flexible, friendly, communicative, and they do consistently wonderful work. Coming home after an Orchid day is always a treat. They're great to deal with and they always deliver. Hire them!

  Orchid House Cleaning saved our butts! Three of us have been living in an apartment for three years together, and we had to do three separate moves. On the last day of the lease, they came in and deep cleaned the apartment for us. I had to change the order several times because my roommates decided belatedly to add their rooms and various services, and they were great about it. The apartment looked phenomenal and saved us all a lot of time and work. 10/10 will definitely hire again!!

  I searched so hard when I moved to my new place. I read reviews of dozens of cleaning services, and finally decided to try Orchid. Tried deep cleaning for the first session, because we have some construction dust. I was concerned they won't be able to clean very well, but everything turns out great.
I have been using Orchid for about half a year now, and they have not disappointed me once.
Although it depends on the cleaner you get, they maintain the high quality overall. Both the contact person and the cleaners are very nice, easy-going, and respectful.
When I need some touch up after the cleaning session, they are always very nice, too.
I highly recommend!

  I contacted Orchid on a Friday and they came in 9am Tuesday morning to clean my 1250 sq/ft apartment.  The two cleaners, Nipcey and Blanca, were fantastic and truly went above and beyond!  As this was my first cleaning with them, we did a quick walk through so they could hear my priorities for cleaning (*slight* language barrier but no real issues).  They did a great job on everything we discussed and since Orchid doesn't charge by time I see they did an equally fantastic job on things we did not discuss.

The bathrooms, kitchens, bedroom, etc were all spotless.  I paid extra for cleaning of the fridge, walls and baseboards which were equally well taken care of.  They even did some minor organizing of my bookshelf and my son's bookshelf (no easy feat there!), remade our bed, reorganized anything they moved in order to dust, etc.

I will certainly be back and hope to keep up a bi-weekly schedule for a regular clean with the occasional deeper clean with the various add-ons they offer.  Highly recommended!