TIME YOU'D LIKE YOUR PROFESSIONAL TO SHOW UP.
WE'LL CONFIRM YOUR APPOINTMENT AND TAKE CARE OF YOUR PAYMENT ELECTRONICALLY AND SECURELY
AN EXPERIENCED, FULLY EQUIPPED PROFESSIONAL WILL SHOW UP ON TIME AT YOUR DOORSTEP
Reinelys has been cleaning for us since I posted my last review, and she's consistently done a great job. I absolutely love coming home after she's cleaned: our floors are shining clean, the bathroom, kitchen, send bedroom are all tidied up and scrubbed spotless. I trust her 100 %. When we do see each other she's extremely kind and professional.
Orchid in general has been super responsive to all my emails. I'm so happy for this service!
overall the housekeeper did a really really good job but she didn't speak any English and it was impossible to communicate her even with my limited Spanish. so there were areas of the apartments I didn't get clean because there was no way to explain to her that I needed it done.
but the areas that she did clean? Look nice. I would consider this company again if they sent me an English speaker
I contacted Orchid on a Friday and they came in 9am Tuesday morning to clean my 1250 sq/ft apartment. The two cleaners, Nipcey and Blanca, were fantastic and truly went above and beyond! As this was my first cleaning with them, we did a quick walk through so they could hear my priorities for cleaning (*slight* language barrier but no real issues). They did a great job on everything we discussed and since Orchid doesn't charge by time I see they did an equally fantastic job on things we did not discuss.
The bathrooms, kitchens, bedroom, etc were all spotless. I paid extra for cleaning of the fridge, walls and baseboards which were equally well taken care of. They even did some minor organizing of my bookshelf and my son's bookshelf (no easy feat there!), remade our bed, reorganized anything they moved in order to dust, etc.
I will certainly be back and hope to keep up a bi-weekly schedule for a regular clean with the occasional deeper clean with the various add-ons they offer. Highly recommended!